Returns and Refunds Policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to request a return

To start a return, you can contact us at forvia.shop@gmail.com .

If your return is accepted, we’ll send you detailed instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For any return questions, you can contact us at any time at forvia.shop@gmail.com .

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right at no cost to you.

Size or product changes

If you need to change the size or model of your product, please contact us at forvia.shop@gmail.com and we will tell you the quickest and most convenient way to manage it.

European Union 14-day cooling off period

If the merchandise is shipped into the European Union, you have the right to cancel or return your order within 15 days, for any reason and without justification. As with the above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Refunds